Product Returns

Product Return Request – BFT Gate Motor UAE

Please use the form below to submit a return request for a product purchased from BFT Gate Motor UAE. Provide the correct order number, purchase date, product name, model and reason for the return so our team can review your request accurately.

For gate motors, remote controls, control boards, photocell sensors and other automation spare parts, please include clear details about the product and any fault or issue you have experienced. Providing the exact model number helps us identify the item and review the request more efficiently.

Before Submitting Your Return Request

Please check that all information entered in the form is correct before submitting it. A return request does not automatically confirm that a product is eligible for return, exchange or warranty service. Requests are reviewed according to the applicable order, product condition and purchase terms.

If the request concerns a possible manufacturing defect or technical problem, describe the fault clearly in the comments section. Our team may request additional information, photographs or product testing where necessary before the request can be completed.